Question 1

Do I need credits to post a listing?

Accepted Answer

Posting 1 listing requires 50 credits. New members can easily receive free credits by completing registration and identity verification.

Question 2

What else can credits be used for?

Accepted Answer

Credits are specifically used for property promotion features, such as "boosting listings" to increase views and make your property stand out.

Question 3

Do credits expire?

Accepted Answer

Credits in the system have an expiration date determined by the terms of each promotion. You can easily check your remaining credit balance and expiration date on your Dashboard.

Question 4

How do I top up credits?

Accepted Answer

Users can easily top up Homeday credits through their member account to prepare credits for posting listings, boosting listings, or promoting properties to increase visibility. This can be done directly from the Dashboard.

Homeday credits are used for features related to posting and promoting properties, such as posting listings and boosting listings. Information from Homeday's FAQ states that posting 1 listing uses 50 credits, and new members can receive free credits upon complete identity verification according to the system's conditions.

Homeday Credit Top-Up Steps:

Log in to Homeday
Log in to your member account on the Homeday website.
Go to Dashboard
Access your account management page to view listings, credits, and usage information.
Select “My Credits” or “Top Up Credits” menu
Click the menu for credit management to start the top-up process.
Select Credit Amount and Make Payment
Choose the desired credit package, such as 50 credits, 100 credits, or 300 credits. Then select a supported payment method and verify the payment amount.
Wait for System Verification, Then Use Credits Immediately

Once payment is successful and the system verifies it, credits will be added to your member account and can be used to post listings, boost listings, or promote listings according to the system's conditions.

What can credits be used for?

Posting real estate listings
Boosting listings to return them to a more visible position
Promoting listings to increase contact opportunities
Helping listings maintain continuous visibility

If credits are not added after topping up, or if you encounter payment issues, it is recommended to contact the team via LINE Official: @Homeday, providing proof of payment such as a slip, date, time, amount, and the email or phone number used for registration, to help the team investigate faster.

Question 5

What if I topped up the wrong account/credits didn't appear?

Accepted Answer

If credits are not added after topping up, or if you topped up the wrong account, it is recommended to first check that the payment was successful and that you are logged in with the correct account. Then, prepare the payment slip, date, time, amount, email or phone number used for registration, the number of credits or package topped up, and a screenshot of the credit page. Contact the team via LINE Official: @Homeday for investigation and action according to the system's conditions.

Question 6

How to redeem a credit code?

Accepted Answer

Log in: Log in to the Homeday website.

Select Menu: Go to the "Buy Packages or Redeem Rights" menu on the account management page.

Enter Code: Enter the received credit code in the "Redeem Credit Code" field.

Confirm: Click the "Redeem Credits" button, and the system will automatically add the credits to your account.

Question 7

What is listing boost?

Accepted Answer

Listing Boost is a feature that helps your listing return to a more visible position, such as appearing at the top or among the first results on search pages, to increase the chances of people looking for houses, condos, land, or various types of real estate seeing your listing more often.

Homeday's FAQ page explains that boosting a listing is refreshing it to jump back to the top position of the search results, helping customers see the property first.

What does Listing Boost help with?

Helps listings return to a more visible position
When a listing has been posted for a long time, it may gradually move down as new listings appear. Boosting helps the listing return to a position where it is more likely to be seen.
Suitable for listings that have started to drop
If a listing has been posted but has started to fall in rank or isn't getting many views, boosting it will help make it attractive again.
Increases visibility and contact opportunities
When a listing is seen more often, there's a greater chance that interested parties will click to view details, call, add on LINE, or contact the poster.

Who is Listing Boost suitable for?

Property owners who want to increase their listing's visibility
Agents with multiple listings who want to highlight important properties
Those with properties they want more people to contact
Listings that have started to drop from search results
Periods when many people are searching for properties

Question 8

What is Golden Hour?

Accepted Answer

Golden Hour is Homeday's prime time when users can boost listings for free, without using credits, to help increase the chances of listings returning to a more visible position.

The Golden Hour is available daily from 6:00 PM to 7:00 PM. Listing posters can log in to Homeday, go to the Dashboard, select the desired listing, and click “Boost Listing” for free according to the system's conditions.

Question 9

When can I boost listings for free?

Accepted Answer

Homeday always has campaigns and promotions offering free listing boost quotas. You can follow updates on special privileges on the Dashboard or website announcements.

Credits and Promotion System

Credits and Promotion System