How to Use Credits

Quick Overview

• Once you have topped up your Homeday credits, you can use them with the various features the platform supports, such as promoting listings, boosting listings, or increasing the chances of your listing being seen.
• Credits are ideal for property owners, agents, or anyone who wants their listings for selling a house, selling a condo, renting out a property, or any real-estate listing to reach more searchers on Homeday.

This article walks you through how to use Homeday credits in an easy-to-follow way, from checking your remaining balance and choosing the listing you want to work with, to reviewing the results after you have used your credits.

How to Use Homeday Credits

Step 1: Sign in and check your remaining credit balance

Start by going to the Homeday website and clicking “Sign In”, then sign in with the account you used to top up your credits, such as Google, Facebook, your phone number, or Email.

Once you have signed in successfully, go to your Dashboard, select the “Credits & Packages” menu, and choose “Credit Overview” to check your remaining credit balance.

Before using your credits, make sure you have enough for the feature you want to use.

Step 2: Choose the listing you want to use credits on

After checking your credits, choose the listing you want to spend them on. You can start from the “My Listings” menu to view the listings you have posted, or go to the “Promote Listing” menu if you want to use credits to increase your listing's visibility.

We recommend choosing a listing that has complete information, clear photos, a reasonable price, and is ready to receive inquiries, because using credits on a listing that isn't ready may waste an opportunity unnecessarily.

Step 3: Choose the feature you want to use credits for, then confirm

Once you have selected a listing, choose the feature you want to use credits for, such as promoting a listing, boosting a listing, or another feature the platform supports.

Before confirming, be sure to read all the details, such as the number of credits required, the duration, the feature's conditions, and the expected results.

Once you confirm, the system will deduct credits according to the conditions and start applying the selected feature to that listing.

After using your credits, you can review the results in the “Listing Statistics” menu or check your listing's status through the “Listing Status” menu.

What Should You Check Before Using Credits?

Before using credits on a listing, we recommend checking that the listing is ready, so the credits you spend deliver the most value.

Things you should check include:

• Has the listing already been published?
• Are the listing photos clear?
• Is the sale or rental price reasonable?
• Are the property details complete?
• Is the phone number or contact channel correct?
• Are the location, area size, number of rooms, and key highlights all included?
• Is the property still actually for sale or for rent?
• Do you have enough credits for the feature you want to use?

If a listing still has incomplete information, we recommend fixing it first and only then using credits to promote or boost the listing. That is more worthwhile than using credits on a listing that isn't ready.

Which Listings Should You Use Credits On?

Credits should be used on listings that have a good chance of producing results, not just listings you simply want more people to see.

Listings that are well-suited to using credits include:

• Listings with clear, appealing photos
• Listings with complete information filled in
• Listings priced in line with the market
• Listings in locations with high search demand
• Listings that are genuinely ready to sell or rent out
• Listings whose owners are ready to answer calls or reply to messages
• Listings that have just been updated, such as a price reduction, new photos, or important added details

If a listing still has dark photos, few details, or an unclear price, we recommend going back to fix it first, because using credits boosts visibility, but the information in the listing is still what determines whether interested buyers will get in touch.

Missions That Earn Free Credits

For new users, we recommend checking out the “Starter Missions to Claim Free Credits” menu on your Dashboard.

These missions are ideal for those who want to set up their account fully. The system will have you complete the specified steps, such as filling in your account details completely and verifying your identity in the ways the system requires.

Once you complete all 4 steps, you will receive 50 credits to get started with the relevant features on Homeday. Combined with the free credits you get for signing up and posting your first listing, you will have a total of 100 credits.

What Can You Do After Using Credits?

After using credits on a listing, we recommend coming back to check the results and the listing's status from time to time.

The relevant menus on your Dashboard include:

• Listing Statistics, for viewing your listing's results
• Listing Status, for checking whether your listing is still published
• My Listings, for editing or updating your listing
• Promote Listing, for managing listing promotions
• Credits & Packages, for viewing your remaining balance or topping up more credits

If, after using credits, you find that your listing is getting views but no inquiries, try going back to adjust the first photo, the price, the listing details, or the property's key highlights to make them clearer.

What Should You Do If Results Are Still Poor After Using Credits?

If your listing still isn't getting the results you hoped for after using credits, don't rush to top up more credits right away. We recommend reviewing the listing first.

Things worth adjusting include:

• Change the first photo to make it more eye-catching
• Refine the listing title so it is easy to understand
• Add more details about the property's key highlights
• Check whether the price is too high
• Add more information about the location or nearby places
• Verify the phone number or contact channel
• Check whether the listing status is still displaying normally

Credits help increase the chances of people seeing your listing, but a listing that people want to click and contact also needs clear information, good photos, and an easy-to-understand price.

Recommended Search Terms in This Article

If you want to see other guides related to using Homeday, you can use the search box on the website.

Try searching with simple terms, such as:

• Use credits
• Credits & Packages
• Top up credits
• Promote listing
• Boost listing
• Listing statistics
• Edit listing
• Listing status

Searching with short terms makes it easier to find related articles or guides, especially for those who want to use credits to manage or boost the visibility of their listings on Homeday.

Summary

Using Homeday credits starts with signing in, checking your remaining balance in the “Credits & Packages” menu, choosing the listing you want to work with, and then selecting the feature you want to use credits for, such as promoting or boosting a listing as supported by the platform.

Before using credits, make sure your listing is ready, including its photos, price, property details, and contact information, so the credits you spend have the best chance of delivering results.

After using credits, you can track the results in the “Listing Statistics” menu and check the status in the “Listing Status” menu.