Forgot Your Homeday Password? Here's What to Do
Forgot your Homeday password and can't sign in? Follow this step-by-step guide to reset your password, plus tips for when you've forgotten your email, didn't receive the link, or can't access your account.
Video Tutorial
Quick Summary
- If you've forgotten your Homeday account password and can't sign in, you can reset your password from the Sign In page on the Homeday website.
- The overall process is: go to the Homeday website, open the Sign In page, click the “Forgot password” option, enter the email or details you registered with, then follow the steps the system sends you to create a new password and sign in again.
This article is for people who have already registered with Homeday but have forgotten their password, or who can no longer sign in using their old password.
How to Reset Your Password When You've Forgotten Your Homeday Password
Step 1: Go to Sign In on the Homeday website and click “Forgot password”
Start by opening the Homeday website on your phone, computer, or tablet, then look for the “Sign In” button near the top of the page. If you're using a mobile device, the Sign In button may be in the top menu or the site's main menu.
Once you've found it, click “Sign In” and you'll be taken to a page where you can enter your account details, such as your email, phone number, or password.
If you can't remember your password, there's no need to create a new account. Use the password recovery option instead so you can keep using your existing account.
Step 2: Enter the email or account details you registered with
The system will ask you to enter the information used to locate your account, such as your email or the details you registered with on Homeday. Be sure to enter the correct email, and use the same email you originally registered with.
If you enter the wrong email, the system may not be able to send you a link or code to reset your password. The system will send a password reset link to the email you provided at registration, so go and check your inbox.
Step 5: Check your email or system message
After entering your details, check your email or the channel the system indicated. The system may send a link to reset your password, or a verification code to continue.
If you don't find the email in your main inbox, we recommend checking your junk or Spam folder as well, since system emails are sometimes filtered into those folders.
Step 6: Set a new password
Once you've received the link or code from the system, follow the steps the system provides.
Then set a new password. We recommend using a password that is secure, memorable, and not too easy to guess. A strong password should combine letters, numbers, or symbols, and should not use personal information that's easy to guess, such as your birthday, phone number, or nickname.
Step 7: Sign in again
Once you've set a new password, go back to the Homeday Sign In page and enter your email or existing account details along with the new password you just created.
If you sign in successfully, we recommend reviewing your account details once more, such as your name, phone number, email, and account status, to make sure your account is still ready to use as normal.
What should you prepare before recovering your password?
Before you start resetting your password, we recommend having the following ready:
- The email you used to register with Homeday
- A device that can open your email
- A working internet connection
- The new password you want to set
- The phone number you registered with, in case the system requires additional verification
If you can't remember which account you registered with on Homeday, we recommend checking old emails you've received from Homeday, or searching for “Homeday” in your inbox first.
What can you do after setting a new password?
After setting a new password and signing in successfully, you can go back to using your Homeday account as normal, for example:
- Check your account details
- Edit your profile information
- Post a listing to sell your house
- Post a listing to sell your condo
- Edit an existing listing
- View listing status
- Top up credits
- Boost a listing
- View Leads or people interested in contacting you about a listing
If you have existing listings in your account, we recommend reviewing your listing details again to make sure the information is still correct and ready to display on the website.
Recommended search terms in this article
If you'd like to see other guides related to using Homeday, you can use the search box on the website.
Try searching with simple terms, such as:
- Forgot Homeday password
- Sign in to Homeday
- Register with Homeday
- Verify identity on Homeday
- Edit account details
- Post a house listing
- Report a problem
Searching with short terms makes it easier to find related articles or guides, especially for those who want to fix a sign-in issue or start using their Homeday account again.
Summary
If you've forgotten your Homeday password, there's no need to create a new account. Just go to the Homeday website, open the Sign In page, and click “Forgot password.”
Then enter the email or account details you registered with, check your email or the system message, set a new password, and sign in again.
Once you've successfully set a new password, you'll be able to use your Homeday account as normal again, including searching for properties, posting listings, editing listings, topping up credits, or managing your own account details.
Frequently Asked Questions
Go to the Homeday website and open the Sign In page, then click “Forgot password.” Enter the email or account details you registered with and follow the steps the system provides to set a new password.
No, you don't need to register again. If you already have a Homeday account, use the Forgot password option to recover your existing account instead.
Check that the email you entered is correct, then look in your junk or Spam folder. If you still can't find it, try sending the request again, or report the problem so the Homeday team can look into it.
If you can't access your old email, recovering your password may be more difficult. We recommend contacting the Homeday team or reporting the problem, along with the relevant account details, so they can investigate further.
Check that you're using the correct email or sign-in method, and try typing your new password again. If you still can't sign in, try resetting your password again, or report the problem so the team can look into it.
Set a password that's hard to guess, combining letters, numbers, or symbols, and avoid using personal information that's easy to guess, such as your birthday, phone number, or nickname.
Try checking the emails you've received from Homeday, or try signing in with the methods you've used before, such as Google, Facebook, or Email. If you're still unsure, we recommend reporting the problem so the team can help investigate.